Contact

Hatton Gallery
King's Road
Newcastle University
Newcastle upon Tyne
NE1 7RU

Telephone: (0191) 277 8877

Textphone: 18001 0191 277 8877

General enquiries: info@hattongallery.org.uk

Press and media enquiries

Journalists please contact: communications@twmuseums.org.uk

For all other filming/photography enquiries, please contact: info@hattongallery.org.uk

Curatorial enquiries 

Please e-mail: info@hattongallery.org.uk

Please be aware that we are unable to accept unsolicited exhibition proposals, and regret that we cannot reply to enquiries of this nature. We are also unable to accept the loan of artworks unless required for a specific exhibition. 

University requests regarding exhibitions are managed via the Newcastle University Institute for Creative Arts Practice.

If your enquiry is about the Hatton Archive, you are welcome to make use of the Archive Study Space. Please contact info@hattongallery.org.uk to arrange your visit. Please note that we cannot undertake research on your behalf.

Learning and schools: learning@hattongallery.org.uk. Find out more about our events for schools, families and adult learners.

Volunteering: volunteering@twmuseums.org.uk. Find out more about volunteering with us.

Venue hire: Telephone: (0191) 277 2303 or use our contact form to get in touch.

We offer a paid-for research service to members of the public looking to find out more about items in our collections.

Our staff will undertake any specific research relating to the collections held by Tyne & Wear Archives & Museums, which comprise:

• Archives
• Fine Art
• Decorative Art
• Science and industry
• Ethnography
• Archaeology
• Military history and social history
• Maritime history
• Natural sciences

The research service costs £30 per hour including VAT.

You can request and pay for your research online by completing our research form or you can visit our research page for more information.

Please get in touch with us (via phone, email or letter) before bringing in your items to describe what you would like to offer, or what you need help with identifying. Send us a photograph if possible.

We’ll reply letting you know if your offer is something we can accept, if we need more information, if we cannot accept your offer or to arrange a time for you to bring your item in.

There are a variety of reasons that we may not be able to take your donation. We have a Collections Development Policy that we must use when making a decision.

Please note that unless there are compelling and legitimate reasons, hazardous objects and substances will not be accepted.

Hatton Gallery is managed by Tyne & Wear Archives & Museums (TWAM).  TWAM is committed to delivering an excellent service to all our customers and service users, be they general visitors, our local communities, educational or outreach groups, academics, scholars, tourists, groups, stakeholders, sponsors or corporate clients.

Our aim is to continue to improve our service and standards and deliver an excellent customer experience. Dealing effectively with customer comments and complaints will help us to achieve our mission and commitment to delivering a world class service.

Find out more about how you can provide feedback about Hatton Gallery or make a complaint.